Terms and Conditions

Bookings

All bookings must be accompanied by a deposit of £150 and will be confirmed in writing or by email. The balance of your course fee is payable no later than five weeks before the start of the course. We will send you a reminder by email. If we do not receive your balance by the due date, we reserve the right to offer the place to someone else.

Travel insurance

We are unable to reimburse travel costs or other losses incurred by you in the event of cancellation by us or you. We strongly advise you to take out travel insurance to cover potential loss arising from cancellation or other eventuality affecting your booking, including course fees, illness and travel costs. Please check that the policy suits your needs.

Cancellations

For cancellations made up to five weeks before the course takes place, your deposit will be returned less a £50 cancellation charge. If a place is canceled later than five weeks before the course we will retain the full deposit of £150 but we will do our best to find someone to take your place. If we succeed, the balance of your fee (less the £150 deposit), will be returned. If we cannot re-fill your place, we will retain the full fee. If a participant leaves before the end of a course, no refund will be given.

Changes to the programme

We reserve the right to make changes to the advertised programme and tutors. As we plan the programme in advance, changes may occur, and occasionally the original tutor is unavailable. We always endeavour to replace tutors with someone of similar experience, and to give you as much notice as possible. Please note that where we have to change tutors, you do not have additional rights of cancellation and our standard terms still apply.

Conduct

We ask that you are thoughtful and respectful of other participants. We reserve the right to refuse a place and to exclude from a course any person who, in the opinion of the course director, behaves in an abusive or disruptive manner or engages in any discriminatory conduct. There would be no refund given if exclusion is made for these reasons.

Under 18s

Unfortunately, we do not accept bookings from anyone under the age of 18.

Loss

We cannot accept responsibility for any loss, damage or expense sustained by participants as a result of an event or circumstance whether arising from natural cause, human agency, or beyond our control otherwise. Where we are unable to provide a course place to you for any reason, our liability is limited to return of the fees paid. At all times, our liability to you is limited to the course or retreat fee you have paid.

Participation

We are committed to providing an inclusive, supportive and welcoming environment to all. We aim to create a safe and positive context in which participants can develop their work with confidence and enjoyment. Participants will be expected to take part in all or most of the activities of the scheduled programme. They will not be expected to carry out any major domestic duties, however, as there is free use of a shared kitchen and other common spaces, we require the participants to respect a good standard of cleanliness and to tidy up after themselves. If you have any specific needs, it is important that you discuss these with us prior to booking, to establish whether your needs can be met.

Privacy and data

By booking, you agree that we may collect and store personal information about you. This includes: your personal contact details; details of your booking and booking history, including any access and dietary needs you have told us about; records of payments (not including credit/debit card numbers etc.); details of any correspondence and any other information we need to keep in order to administer your booking. All personal information is kept securely on electronic systems. We will use this information to communicate with you about your booking and we may, unless you tell us otherwise, communicate with you about future courses, retreats or events. We never share or sell information about our course participants with any third party, either in aggregate or in individual form.

Contact

Sabrin Hasbun: sabrin.hasbun@gmail.com

Alyssa Hollingsworth: alyssamhollingsworth@gmail.com